Pixelation on 1 tuner-Hughes Tivo HDVR2

[Daryl C]

Got a rebuilt unit from you 2 months ago..Had pixelation and reboot issues only on Sat 2..Swapped cables..No change..Tried same cables on another unit..It worked fine. Got a 85 to 90 signal..Not a weather related problem.
Only the one signal is flakey. Had DTV out here twice and they repl multiswitch and checked every cable connection and sat aim..No change..Bad tuner???

[WK-Michael]

Sounds like it - and when they go, it's usually SAT2.

If it's 2 months old, it's still under warranty, so email us at info@weaknees.com with the order number and we'll get it worked out.

[Daryl C]

Thanks Michael..Will the replacement of the tuner mean I lose the hard drive contents??

[WK-Michael]

In most cases, no, the drive data should be unaffected.