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Trouble with my 2 HR 10-250s

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  • Trouble with my 2 HR 10-250s

    I have 2 HR 10-250s. This first died with a clicking sound (would not get off the initial "powering up" screen). Called Directv since I have a monthly service contract on my equipment. They confirmed it was dead but would not repair it. Sent me a new HR 20-700 unit which did not work. The second worked. Now my other HR 10-250 is rebooting itself every day (or sooner) making it useless as a Tivo box. I really like these units. Anu suggestions on my options to get these units repaired/upgraded? With the one currently in service I also have a alot of movies purchased from DirectTV that I would like to save (assuming I need to swap out my hard drive).

    Any suggestions for my next course of action appreciated.

  • #2
    Sure--we should be able to help out. Just send us an email here and we'll let you know how to get started.

    It might not be a bad idea to try a hard drive if the clicking in your first unit sounds like a drive that is malfunctioning.

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