Stuck on powerup with Replace Kit harddrive

[seobrien]

Installed a new hard drive from Weaknees and it stays on Powerup
I put the old drive back in and it works

So, it has to be the hard drive right? A failure? Might it be the jumper settings?

I also can't get a response from weaKnees about how to exchange the drive... getting a little concerned about their customer service and whether or not I'm screwed. Can anyone shed light on how to get this traded out for a working drive?

Thanks

[WK-Michael]

We're here, and we've been responding to the emails (we've seen that you say you haven't received them). Could they be stuck in your spam filter?

[seobrien]

Thanks but no, nothing, and I use Yahoo Mail so all filtered "spam" is saved in a bulk folder. I have no record of anything from you guys.
Just the same, I've added a filter to move anything from weaKnees to my inbox. If you don't mind giving it one more shot; I appreciate it.

[WK-Michael]

OK - just resent it (assuming your first name starts with a P).