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  1. Replies
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    Well, can you see and transfer shows in the app,...

    Well, can you see and transfer shows in the app, when the unit is powered up?
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    Sounds to me like a bad HDMI port. Do you have...

    Sounds to me like a bad HDMI port. Do you have any other TiVo devices on your network, or do you use the TiVo app on iOS or Android?
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    That does sound like hard drive problems. What...

    That does sound like hard drive problems.

    What HD did you replace it with?

    Did you check the power supply? More info about that is here:

    https://www.weaknees.com/bps
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    I don't know of any way to route traffic...

    I don't know of any way to route traffic differently to another server at TiVo.

    Connecting via cell hotspot definitely works for testing. It's not a good long-term solution because it's not...
  5. We've recently learned that smaller drives are OK...

    We've recently learned that smaller drives are OK in the Bolt Plus and Bolt VOX 3TB. See this page:

    https://www.weaknees.com/bolx.php

    Next, we don't recommend any internal drives larger than...
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    If you have lifetime service on it, I think you...

    If you have lifetime service on it, I think you should send it in to us. See this page:

    https://www.weaknees.com/s3s4
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    I'd at least try a router reboot, but I do think...

    I'd at least try a router reboot, but I do think you have a bad hard drive.
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    When you say that it failed, what is happening?...

    When you say that it failed, what is happening? Does it reboot?

    If so, I'd guess this is a drive problem.

    See this place for a link to replacement drive kit options:
    ...
  9. I can't say I've seen exactly that. Check the...

    I can't say I've seen exactly that.

    Check the hard drive with this overnight test:

    https://www.weaknees.com/54

    And pop the lid and check the power supply:

    https://www.weaknees.com/bps
  10. This is really not something that can be done in...

    This is really not something that can be done in your home.

    We can do it here with our custom tools.

    See this page for info:

    https://www.weaknees.com/misc.php

    Please note that we really...
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    Then it's probably time to ask DTV to come out...

    Then it's probably time to ask DTV to come out and troubleshoot.
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    Could tree growth be blocking your line of sight?

    Could tree growth be blocking your line of sight?
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    Have you done a visual inspection of the dish? My...

    Have you done a visual inspection of the dish? My guess would be that a tree limb or something fell on it and is blocking the signal.

    Short of that, yes, LNBs can fail, but it's fairly rare. The...
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    Have you tried pressing the red "reset" button...

    Have you tried pressing the red "reset" button inside the access card door?
  15. I really haven't seen this issue, and I don't...

    I really haven't seen this issue, and I don't know where the RF/Bluetooth receiver is on the unit, but it sounds like you might just have a disconnected wire in there somewhere. I'd pop the lid and...
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    Have you tried a global reset of the unpairable...

    Have you tried a global reset of the unpairable remote?
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    The only answer is really a SWM-8: ...

    The only answer is really a SWM-8:

    https://www.weaknees.com/swm-directv.php
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    I think the freezing on Youtube is likely also...

    I think the freezing on Youtube is likely also related to a hard drive that's failing.

    Putting the right OS on a drive is not easy. We can typically do it for you - see this page:
    ...
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    Yes - that's no problem at all.

    Yes - that's no problem at all.
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    Yes - the white Bolt remote has RF. The Slide...

    Yes - the white Bolt remote has RF.

    The Slide remote can only pair to one TiVo as it is also RF.

    If you want to use the Slide with the Premiere, you'll need the Slide RF Dongle.
  21. The downgrade can cause some issues, but on a...

    The downgrade can cause some issues, but on a fresh unit, nothing major.

    The new interface is getting any new features and bug fixes at this point. I personally like it, but getting used to it did...
  22. Yes - another Mini will work there. You'll either...

    Yes - another Mini will work there. You'll either need to upgrade the other units to Hydra, or downgrade the new Mini to the old interface.

    I don't know about that promo, but sure, a Bolt would...
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    They are pretty accommodating on this.

    They are pretty accommodating on this.
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    Purple drives are really the right model for...

    Purple drives are really the right model for DVRs.

    Have you run a kickstart 54 to test yours?

    https://www.weaknees.com/54

    We really don't have a reliable method to transfer content...
  25. That's likely to be a bad hard drive. We have...

    That's likely to be a bad hard drive. We have replacements for that here:

    https://www.weaknees.com/bolt.php
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