HR 21 problem

[WK-Jeff]

DIRECTV's guides on the SWM are notoriously awful, but we have seen the notes about the surge protector and switched outlets. Would not hurt to follow that guideline.

[swordsandtequila]

Okay, will follow up after changes. Thanks.

[WK-Michael]

Definitely a switched outlet would be a mistake, but we've seen plenty of people use power strips with these. Probably, DirecTV is just being over-cautious, but if you can try it without the power strip, give it a shot.

That wouldn't explain why you lost signal without the SWM entirely, of course.

[Bait]

I got a HR-21 700 from Directv for free this past spring and it was all running fine except for when you try to change channels in the HD group it takes a long time for them to change. But now this happened twice yesterday, the unit seems to lock up? can't even turn it off with the remote. I hit the red reset button the first time which seemed to fix it but then later today it did it again. This time I unplugged the unit then started all over and so far (a few hours) it's been OK. My question is....Is this the start of a bad thing? If so what can or should I do? Thanks

[WK-Michael]

Something seems to be going on with these units in the last day or so . . . See this:

http://www.wkblog.com/

[carefree]

I had the same thing happen to my HR-21. I had to unplug and restart.

Interestingly enough, I had a problem with my SAT-T60 at the same exact time. I unplugged and restarted.

Coincidence?

[Bait]

Maybe something is going on? Some test they did to burn out any fake cards? Or it was a UFO maybe? lol. Or cheap Chinese junk. I guess I will see if it persists and if so go from there. Thanks for the help and I may be back.