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HR10-250 Reboots after recent new WK HDD

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  • HR10-250 Reboots after recent new WK HDD

    I replaced a bad hard drive a couple of months ago and used a Weakness replacement Hard drive for my HR10-250. In the past few days I've had the machine reboot when I went into the main Tivo menu to read messages or set a recording. Otherwise the system has functioned well.

    I wonder if there is a bug in the new preload software I received in the upgrade.

    Has anyone seen the same thing?

  • #2
    Yes! We've seen that. It seems many DirecTV TiVos are rebooting - especially during reading messages, but at other times also.

    We think it's a guide issue bug possibly. Try not reading messages and see what happens. We're pretty sure DirecTV is on the case.
    Been here a long time . . .

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    • #3
      Thanks Michael for confirming that others are having the same problem. How would the bug be fixed? By DirecTV download? I see I'm running software build 6.4a-01-2-357.

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      • #4
        Potentially by a change to guide data - I'd try a Clear and Delete Guide Data to see if that helps.
        Been here a long time . . .

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