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Guided setup works...Call interrupted while downloading on every other call

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  • Guided setup works...Call interrupted while downloading on every other call

    I had trouble with my Series 1...told it was probably a bad drive and ordered a Series 2 refurbished unit. Got it two days ago. Went thru the guided setup. No problems. Now, am out of program data. Everything works fine...prepares, connects, downloads for a long time...just when I think it is ready to disconnect and load to unit, I get a "call interrupted" message. I am mad. My old Series 1 was doing the same thing. Slightly different message...something about "failed". Same result. I bought a new unit because I was told the drive was probably bad. New unit...same problem. I tried over and over again. Different times....different numbers. Same result. HELP!!!

  • #2
    First, try just a reboot.

    Second, are you using a phone line, or is this an internet connection?

    Third, are you seeing any guide data at all?
    Been here a long time . . .

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