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Options for rebooting Roamio

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  • #31
    Any change in the rebooting since the OS update?
    Been here a long time . . .

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    • #32
      Would you mind emailing us the TSN(s) of any rebooting unit, assuming you're still having the problem? We're working with TiVo and we believe they might have a software patch that has to be pushed down.

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      • #33
        Originally posted by WK-Michael View Post
        Any change in the rebooting since the OS update?
        Nope: Still burping away.

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        • #34
          Originally posted by WK-Jeff View Post
          Would you mind emailing us the TSN(s) of any rebooting unit, assuming you're still having the problem? We're working with TiVo and we believe they might have a software patch that has to be pushed down.
          <just realized publicly posting TSNs is probably unwise, so look for my email, thanks>
          Last edited by TishTash; 10-25-2017, 01:06 PM.

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          • #35
            FOLLOWUP: Thanks to the good folks here and their contacts at TiVo HQ, both my affected TiVos have ceased rebooting. Thanks everybody.

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            • #36
              As an FYI... 3 other TiVo users (over on TCF), aside from @TishTash, began experiencing these cyclical reboots, on Friday (9Mar), when connected to the Internet. All Roamio Pros, all expanded with large capacity hard drives (6TB, 8TB) and having a large number of recordings and high % utilization.

              https://www.tivocommunity.com/commun...worked.558429/

              One user is still having reboot issues, even after being "updated" to RC29 (from RC30), so any tips on whom to contact at TiVo Re: this issue and perhaps getting a TSN included in any special fix for this problem would be most helpful.

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              • #37
                ADDENDUM: Since then, the TiVos started rebooting again when connected to the Internet, once after a power outage, which was resolved in a similar fashion to the above, then again after a Service Update (& subsequent rollback), this time not resolving. Long story short, TiVo figured out that the Skip Commercials option was what was causing the issue; once that was disabled, all's been well (for now, that is). Boy, what a royal pain in the ass.
                Last edited by TishTash; 04-18-2018, 12:41 PM.

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