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Thread: DirecTV Troubles

  1. #1
    Join Date
    Jul 2018
    Location
    New York
    Posts
    1

    Default DirecTV Troubles

    Hi there. New to the site,so,take it easy on me. Not sure,if I'm posting this thread in the right spot either. So,we had Directv installed on the 18th. It went out yesterday. Tried the normal,refreshing/resetting the SWM and reciever. Nothing. The dreaded 775 code. "Can't detect swm". Lnb? SatIn coax? We did have a little bit of wind and rain about same time it went out. I've checked all connections on the ground. So,ANY help would be appreciated guys and gals. Really can't afford an extra 100.00 tech fee. (IF it's not needed) Let the troubleshooting begin...Thanks in advance! BG in Ny

  2. #2
    Join Date
    Nov 2006
    Location
    Los Angeles, CA
    Posts
    6,809

    Default

    If you just had it installed, and if DTV themselves did it, I can't see why there would be a fee this soon. They do have some guarantee on the installation.
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