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Thread: Think your tivo hard drive is dead? Here's how to find out...

  1. #201
    Join Date
    Feb 2014
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    Massachusetts
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    Quote Originally Posted by WK-Michael View Post
    You can certainly do the kickstart 54 test on the old drive:

    http://www.weaknees.com/54

    Try the "overnight" test.
    Hi Michael, My father's Series 3 stopped working, where it could go to the Tivo menu but not move in it, and eventually reboot itself. I looked over the PS caps and the look fine (I had replaces a few a while back). I did the overnight test and he tells me it failed. Does all this line up as a bad drive?

  2. #202
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    Nov 2006
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    Los Angeles, CA
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    Yes - if you get a "failed" message, then you definitely have a bad drive.

    Replacement kits are here:

    http://www.weaknees.com/tivo-upgrade.php
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  3. #203
    Join Date
    Sep 2015
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    Hello! We have a TiVo premiere from 2010 with the original internal hard drive and a Western Digital My DVR Extender 1 TB eSATA external hard drive. It has worked great until a few days ago, when it developed a terrible stutter while showing recorded or buffered programming (works fine with live tv). It has rapidly become unwatchable. Rebooting temporarily clears the problem. I have used kickstart codes 54, 57, and 58, and every time I run 54, it tells me that both drives have failed the second, third, and fourth SMART tests (the fifth test takes several hours and I saw no point in letting it finish). Primary drive = fail 4, secondary drive = fail 7. The TiVo is on a UPS and since it works fine for live tv, we assume this is not a power-related problem.

    My husband and I are geeks so we extracted the drive from within the My DVR housing, and he's running disk utilities against the drive from a computer to see if the drive really has errors and if they can be handled more gracefully. We are assuming that the drives are toast and we may not get any existing recordings back from them. We would be fine with just blocking out any bad sectors and fixing any other problems, then putting the drives back and starting from scratch.

    Unfortunately, the scan is taking FOREVER and we don't have any idea why. It seems to be intermittent; it speeds up (maybe 1 megabyte per second) and then it slows down (8 kilobytes per second!) with no obvious pattern, and it has not yet reported any errors. There is no way we can scan both drives in less than months. Has anyone else run into this problem? Should we simply give up and replace this TiVo at least temporarily with our other TiVo (which I've also run diagnostics on and it passed with flying colors)? Do these symptoms indicate some other problem that we haven't thought of? Any clues would be appreciated. Thanks much!

  4. #204
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    Nov 2006
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    I can't say I've seen that problem - the slow scanning.

    We use a similar version of the WD utility here, assuming you downloaded the utility from the website, and it runs speedily enough.

    Maybe the SMART errors are causing the slow reads?
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  5. #205
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    Sep 2015
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    Thanks for your reply. We too were guessing that the SMART errors were causing the reading to be so slow. Even at 1 megabyte per second, it would take months to scan the entire 1 TB drive, so we've abandoned that. We have a second TiVo that we don't use much, so I'm in the middle of getting it set up in place of the first one.

    Thanks for your help!

  6. #206
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    I should add that we've never seen a drive that fails the SMART tests, or any other kickstart tests, work reliably ever again. So that's enough for us to consider it a failure.
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  7. #207
    Join Date
    Oct 2015
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    I ran the WD QUICK TEST and it passed. Does that mean my HD is ok and the problem is something else. The problem is on a Roamio Plus all I get is flashing blue and red lights on front panel. The fan doesn't work or anything else.

  8. #208
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    Nov 2006
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    You really should do the extended test before concluding that the hard drive is OK.
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