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  • WK-Michael
    replied
    Well, maybe they're preparing us for just the loss of those apps. Since Series2 models are still supported, I'd think those go first.

    It's hard to imagine TiVo decommissioning HD units that work with CableCARDs.

    Leave a comment:


  • Rose33090
    replied
    So even though the drive I had before I replaced it had the menu TIVO created (after Amazon quit offering video) that had Netflix was replaced again with this menu with VOD and music, etc., neither of which works? It sounds as though TIVO is preparing us for HD/3s decommissioning in the near future.

    Leave a comment:


  • WK-Michael
    replied
    You are definitely not alone in having Netflix issues on a Series3 TiVo.

    The issues are pretty widespread and random at this point. We really have no idea if/when the app will return. We're all just waiting and hoping TiVo will address the issue.

    Leave a comment:


  • Rose33090
    replied
    No Netflix TIVO HD Central Menu

    I installed new weaknees TIVO HD hard drive and PS over the last 2 weeks. I have tried everything in forums and at Tivo support to get Netflix back on my Tivo Central menu. My SW ver: 11.0n.H1-01-2-2193. VOD has problems accessing VOD, etc. Music, Photos, etc. is also on this TC menu.

    I have checked then unchecked, saved, rebooted (hard/soft), etc. on my TIVO account device access. I have used phone line, ethernet, wireless to connect to TIVO service. I have forced connections repeatedly, reset router, repeated guided setup, the list is endless. I even have a newly paired M Card that worked just before PS died. I had it re-paired by ISP. Anything that can be found as troubleshooting on the net, I have tried.

    The only thing I have found that remotely might explain this is that my ISP shows have 1-way communication set on the M card and I have a very vague idea that this needs to be set to 2-way? When I first used an M Card w/this DVR.

    I have new modem and router from 1 year ago. All devices work on my network. My Series 1 worked fine until TIVO decommissioned it. MY HD has been activated at Netflix, etc. I have been using the same everything successfully this entire year and believe it is probably just one little thing I am missing. Any help would be greatly appreciated. TIVO is reportedly on the case but it's been over a week so I'm not sure how long it takes them to respond. I like the Netflix interface vs. the Smarthub interface, it is so easy in so many ways, which is why I invested in repairing TIVO HD and why I have spent tons of hours trying to fix this.

    Leave a comment:


  • AlanMintaka
    replied
    Originally posted by hforman View Post
    Alan, just in case you have not heard of this before: Tivo has done away with Video on Demand (web videos, podcasts) and I got a letter from them that Amazon was going away on my series three. There is a discussion about this on Tivo forums. Streaming for netflix, vudu, etc. is still there on the Roamio but it appears they have removed the download feature.
    Please be more specific about which TiVo forums and which posts you are talking about. Otherwise, your message doesn't provide helpful information.

    I searched the TiVo forums for "Video On Demand" and found that some providers such as Amazon and YouTube were cancelling VOD - not TiVo. Thus saying that "TiVo has done away with VOD" and "Amazon was going away" without saying WHY Amazon or YouTube were going away is misleading. Who made them go away? Amazon, YouTube, or TiVo?

    So what exactly are you talking about? Please include links to forum discussions.

    Leave a comment:


  • hforman
    replied
    Alan, just in case you have not heard of this before: Tivo has done away with Video on Demand (web videos, podcasts) and I got a letter from them that Amazon was going away on my series three. There is a discussion about this on Tivo forums. Streaming for netflix, vudu, etc. is still there on the Roamio but it appears they have removed the download feature.

    Leave a comment:


  • WK-Michael
    replied
    OK - please post back and tell us how it goes once you install the new power supply.

    Leave a comment:


  • AlanMintaka
    replied
    Hi Michael,

    The PS is on order, ground shipping about 6 days. I'll keep my fingers crossed but I'm not expecting miracles. I understand that it needed to be done because of the blown cap, but I don't see how that can have anything to do with lack of access to the VOD menu.

    Despite my attitude, thanks for your help thus far.

    Take care,
    Alan Mintaka

    Leave a comment:


  • AlanMintaka
    replied
    Originally posted by WK-Michael View Post
    Sorry about that! They were on Moderation, but I didn't notice.
    Hi Michael,

    No prob at all. I was just concerned that I might have done something wrong, specifically including HTTP links to other threads. Sometimes red flags are raised when posts contain links.

    Now I'm off to shuffle some bucks around my accounts so I can buy another PS. Let's hope that does the trick, but for now it looks as though accessing Amazon and Netflix videos will have to be done via my Samsung Blu-Ray player and its "Smart Hub" software.

    Using the Samsung that way will make the Series3 unnecessary, even if I can get it working with the new PS. If the whole situation plays out that way, I'll think about selling the Series3. Somebody with a land-line cable service that provides the cards might have a better use for it than I will.

    As I suggested in an earlier post, it looks as though buying the Series3 will be a hard lesson learned. If only TiVo had made the thing capable of receiving satellite services....

    And if only I had noticed in the first place that the Series3 could only receive land-line cable.....

    I'll let you know about my success or lack thereof with a new PS, but I suspect that it will be about a month before I can post any results. In the meantime, I thank you once again for the help and advice.

    Take care,
    Alan Mintaka

    Leave a comment:


  • WK-Michael
    replied
    Sorry about that! They were on Moderation, but I didn't notice.

    Leave a comment:


  • AlanMintaka
    replied
    Originally posted by WK-Michael View Post
    TiVo really won't be able to help you with that hardware. They won't even accept it for a swap at this point.
    So if you want to try to get it working, you really need to get a power supply from us:
    http://www.weaknees.com/ps
    I suspected that might be the case with TiVo. OK, I'll try a new PS as soon as my budget permits (next two weeks or so).

    Thanks again for your help.

    BTW, my latest posts still do not appear in the forum, though you are obviously replying to them. Any idea why they're visible to you but not me? Can any other posters besides Weaknees techs and moderators see my posts? I don't get it.

    Take care,
    Alan Mintaka

    Leave a comment:


  • WK-Michael
    replied
    TiVo really won't be able to help you with that hardware. They won't even accept it for a swap at this point.

    So if you want to try to get it working, you really need to get a power supply from us:

    http://www.weaknees.com/ps

    Leave a comment:


  • AlanMintaka
    replied
    Originally posted by WK-Michael View Post
    Here's another long-shot thought: we've seen CableCARD problems that are actually related to a bad power supply, and bad power supplies are pretty common in your model these days.
    There's a pretty easy visual way to check for a bad power supply in the TCD648250B: bursting capacitors.
    See this page for more info:
    http://www.weaknees.com/bps
    Hello Michael,
    Sorry for the delay in this response. Life threw a few curves since my last posts.

    BTW I have finally accessed Amazon and Netflix, but I have done so via my Samsung Blu-Ray player, which has the "Smarthub" technology. I still would like the Series 3 working as it should though.

    I did finally check the power supply in the Series 3 today. Yes. there is one cap that has a convex top similar to those shown in the example linked in your post. There is no discoloration that I can see. The rest of the caps have flat to slightly concave tops, no discoloration.

    It does look like an easy part to swap out. How should I proceed here? Should I go ahead with a replacement supply sold by Weaknees, or contact TiVo and have them check the unit out? My concern is that whatever's wrong with the VOD menus won't be helped by a PS change, since I don't even use cablecards. It may be a problem that has to be debugged inhouse by TiVo.

    I know I had this working before the original hard drive failed and I had no cablecards. This is what's frustrating me.

    Thanks for your continued support,
    Alan Mintaka

    Leave a comment:


  • AlanMintaka
    replied
    Originally posted by WK-Michael View Post
    Here's another long-shot thought: we've seen CableCARD problems that are actually related to a bad power supply, and bad power supplies are pretty common in your model these days.
    There's a pretty easy visual way to check for a bad power supply in the TCD648250B: bursting capacitors.
    See this page for more info:
    http://www.weaknees.com/bps
    Hi Michael,
    Now that you mention it, I've heard of that one before in connection with the old Comcast cablecards I once had. That'll take a little downtime while I get the unit out of the component chassis and taken apart. I'll post as soon as I have a result.

    I also have yet to reset the modem to factory defaults. One thing at a time.

    Thanks again for hanging in there,
    Alan Mintaka

    Leave a comment:


  • AlanMintaka
    replied
    Originally posted by WK-Michael View Post
    Here's another long-shot thought: we've seen CableCARD problems that are actually related to a bad power supply, and bad power supplies are pretty common in your model these days.
    There's a pretty easy visual way to check for a bad power supply in the TCD648250B: bursting capacitors.
    See this page for more info:
    http://www.weaknees.com/bps
    Hi Michael,
    Now that you mention it, I've heard of that one before in connection with the old Comcast cablecards I once had. That'll take a little downtime while I get the unit out of the component chassis and taken apart. I'll post as soon as I have a result.

    I also have yet to reset the modem to factory defaults. One thing at a time.

    Thanks again for hanging in there,
    Alan Mintaka

    Leave a comment:

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