I don't know what is happening when I manually try to connect, or test the system.
Having said that when I look at the settings and software version of the system it gave me yesterday's date and a 2:30AM time for a successful connection with the remote computer.
It just doesn't work when I try to "force" it to.
Is the TiVo USB connectivity chip worth the effort if I have a wireless connection?
Sorry for my cluelessness on this posting thing. Not even close to being good at reading or posting.
Thanks for all your help.
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DIRECTV TiVo Not Dialing In
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First time
FYI
I have had the TiVo for 5 years, and it has been setup fine and working well all 5 of those years.
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Phone
Have tried it all ways, to no avail.
I am about to abort, if DirecTV doesn't care why should I?
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Phone #
Should I dump the phone number and add the number to the prefix instead?
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Originally posted by WK-Jeff View PostWe are hearing reports that DIRECTV recently changed the toll-free number that TiVos are supposed to use when first dialing in. This first call gets a list of local dial-in numbers. If the TiVo doesn't dial the correct number, you often will see the message, "Service Not Answering," although the error could be different depending on your phone setup.
Here is the solution to this problem:
As the dialing prefix in your TiVo's dialing settings, enter the following:
,#096,,XXXXXXXXXX
comma=pause on your remote
#=enter on your remote
Replace the Xs with the local phone number you want your TiVo to dial, as you would dial it on your phone.
Note that it can sometimes take many tries to dial in successfully, depending on your phone setup.
..OH MY GAWD!!!!!!!!!!!!!!!!!!!
Well I started this *journey* at around Noon on Saturday, and I JUST finished the Guided Set-up at 12.22am! How WAS the weather outside today?? LOL
So when I read Michael's comment, "replace the Xs with the local number" I counted the Xs and counted 10. Area Code, 3; Prefix, 3; Last 4 = 10.
The base of my telephone has a Speakerphone, AFTER watching the screen say 'unable to connect', I decided to hit the Speakerphone button and Lo & Behold what do I hear? "You must dial a 1 when dialing that number"
ARE YOU KIDDING ME???? LOL
So I changed my 209.343.5405 --> 1.209.343.5405 and the call went RIGHT thru!!!! **Cheering**
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You can leave the prefix in - it really won't hurt, it just forces that number to be used.
The locals can take 24 hours, or a call to DirecTV to have them "re-hit" your access card with the locals should pop them on right away.
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Once I get past the 800# problem by entering that prefix and getting directly to my local dialin number, what setting does the phone prefix need to be going forward for routine dialing in?Originally posted by WK-Jeff View PostWe are hearing reports that DIRECTV recently changed the toll-free number that TiVos are supposed to use when first dialing in. This first call gets a list of local dial-in numbers. If the TiVo doesn't dial the correct number, you often will see the message, "Service Not Answering," although the error could be different depending on your phone setup.
Here is the solution to this problem:
As the dialing prefix in your TiVo's dialing settings, enter the following:
,#096,,XXXXXXXXXX
comma=pause on your remote
#=enter on your remote
Replace the Xs with the local phone number you want your TiVo to dial, as you would dial it on your phone. You can get the local number here:
http://www.tivo.com/findanumber
Note that it can sometimes take many tries to dial in successfully, depending on your phone setup. If you continue to have trouble dialing in, here is more phone troubleshooting assistance:
Phone help
The other issue is that my local channels no longer are showing up in the menu guide and I can't enter the channels directly from the remote. Any suggestions there? Thanks.
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DIRECTV TiVo Not Dialing In
We are hearing reports that DIRECTV recently changed the toll-free number that TiVos are supposed to use when first dialing in. This first call gets a list of local dial-in numbers. If the TiVo doesn't dial the correct number, you often will see the message, "Service Not Answering," although the error could be different depending on your phone setup.
Here is the solution to this problem:
As the dialing prefix in your TiVo's dialing settings, enter the following:
,#096,,XXXXXXXXXX
comma=pause on your remote
#=enter on your remote
Replace the Xs with the local phone number you want your TiVo to dial, as you would dial it on your phone. You can get the local number here:
http://www.tivo.com/findanumber
Note that it can sometimes take many tries to dial in successfully, depending on your phone setup. If you continue to have trouble dialing in, here is more phone troubleshooting assistance:
Phone helpTags: None
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