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Program information running out even though connecting daily.

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  • Program information running out even though connecting daily.

    My hard drive was replaced through weaknees and ever since then I have had to reboot after 2 weeks because the program information keeps running out. Tivo is successfully connecting through my wireless internet daily. I have a Tivo series 2 with product livetime service. Software version 9.32b012140, service number 230 0000 8036 df41.

  • #2
    OK - we've sent you an email about getting the unit back here. We can fix that.
    Been here a long time . . .

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    • #3
      Thank you for replying.

      I did get the e-mail. I would love to have it fixed, but it takes so long to get from here to CA and back. Do I have to pay for this repair and shipping? I am not looking forward to not having my Tivo for 2 weeks again. In the meantime what do I have to do to get my program information to load because I am not sure if I am going to send it out right away with the new TV season starting.

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      • #4
        So do a "clear and delete guide data and to-do list" to get it working again, temporarily.

        I'll email you a pre-paid UPS shipping label, so watch for that in your email tonight.
        Been here a long time . . .

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