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Hi -
I just switched over to Comcast from Dish Network. Tivo was working fine a couple days ago.
I am now getting a black screen when I hook everything up. I have tested the cable box to the TV and that worked fine. When DVR is connected I get the Tivo menus, but no live tv signal. All coaxial connections are correctly connected.
It seems that the issue is from the cable box to the DVR. I have tried guided setup several times with no success.
When checking their software, Tivo support mentioned that the cable box selection isn't being recognized on their end.
Is this a hardware issue? Like I said, the Tivo worked fine 2 days ago!
I have a lifetime subscription and don't want to toss this unit!
Thanks
Ray
I just switched over to Comcast from Dish Network. Tivo was working fine a couple days ago.
I am now getting a black screen when I hook everything up. I have tested the cable box to the TV and that worked fine. When DVR is connected I get the Tivo menus, but no live tv signal. All coaxial connections are correctly connected.
It seems that the issue is from the cable box to the DVR. I have tried guided setup several times with no success.
When checking their software, Tivo support mentioned that the cable box selection isn't being recognized on their end.
Is this a hardware issue? Like I said, the Tivo worked fine 2 days ago!
I have a lifetime subscription and don't want to toss this unit!
Thanks
Ray
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