Here's the update. The cable guy came today and replaced both cable cards and tested the signal strength. We still have the same problem; we are missing most channels above 100. A few do work, though. The cable box downstairs works fine and receives all channels. What else could it be besides the Tivo unit?
Should we do a complete reinitialize, which would require getting him back here to pair the cable cards again? Or should we send the box in to you?
Should we do a complete reinitialize, which would require getting him back here to pair the cable cards again? Or should we send the box in to you?
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