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  • Bolt Reboot Loop, Green Light

    My Bolt TCD849500 is stuck rebooting. It never gets past the Tivo logo screen. I do not see any blinking lights, just the normal green light. The drive seems to be spinning. Tried a new power supply - no change in behavior.

    I know I can replace the drive, but what if that isn't the problem? Also someone suggested I use ddrescue to try and salvage the drive data. Is that something Weaknees can do - restore data?

  • #2
    The Bolt is actually the first TiVo model where we have pretty good luck saving data, but to be honest, your unit doesn't sound like it fits the profile of a Bolt failure where data recovery is likely.

    I do think you have a bad drive there. I'd try a drive kit because I think the chances of us rescuing your data are pretty low.

    Drive kits are here:

    https://www.weaknees.com/bolt.php

    For reference, the situation where we have really good success with saving data is with the 3 TB Bolts where all four lights are flashing. We're successful in saving data in that situation over 90% of the time.
    Been here a long time . . .

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    • #3
      Okay thanks. I'll give it a shot.
      Oh and if the drive I get from you does not fix the issue?
      Last edited by Welshdog; 08-21-2021, 02:26 PM. Reason: more questions

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      • #4
        We take returns - 15% restocking fee and the return must be within 30 days.
        Been here a long time . . .

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        • #5
          Originally posted by WK-Michael View Post
          We take returns - 15% restocking fee and the return must be within 30 days.
          Drive didn't work. Bolt still reboots continuously. Any other options I can try?

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          • #6
            Have you tried a different power outlet?

            You can email [email protected] for return instructions.
            Been here a long time . . .

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            • #7
              Tried different outlet and different power supply - same result. Is it possible to buy a refurb Bolt from Weaknees without a drive? That way I could install the new drive in and even try the old drive to see if the recorded shows are still accessible.

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              • #8
                No, we don’t sell Bolts without drives, but also if you move that drive to another Bolt, your shows would be erased anyway.
                Been here a long time . . .

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