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Xfinity activated my cablecard

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  • Xfinity activated my cablecard

    My Tivo Bolt died a couple weeks ago. Weaknees said the motherboard had died, a repair wasn't feasible, and the hard drive was not transferable. So I bought a new Edge from them.
    I transferred the cablecard (M card) that had been in the Bolt to the new Edge. I couldn't get the cablecard activated by Xfinity using their website, app, or by going to their retail store. They sent out a "professional technician" who had never heard of Tivo or of cablecards. His supervisor told him it wasn't possible.
    After some research I made a post on reddit in r/Comcast_Xfinity. Comcast's agent there was able to get the cablecard activated for me. Now you know.

  • #2
    Excellent news! Thanks for the post.

    We do almost always find that persistence pays off here.

    If you push and push, you can get pretty much every cable company to be reasonable.
    Been here a long time . . .

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