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What should be included in a TIVO Upgrade Kit?

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  • What should be included in a TIVO Upgrade Kit?

    I ordered a "TIVO 648250 TIVO Upgrade Kit: Replace with one 2 TB hardrive"
    The following is what I received today and nothing else:

    Upgrade Instructions
    2 Torx wrenches
    1 Western Digital WD10EURX Hard Drive

    The hard drive is a 1 TB storage capacity unit. I ordered, and paid for a 2 TB capacity storage unit. Order id: 908089
    The rest of the "kit" comprised of only 2 torx wrenches and the upgrade instructions.
    Aside from the obviously wrong hardrive that was shipped to me, is there anything else missing from the "kit"?
    What should be included in the kit? Thank-you.

  • #2
    Clearly, the correct drive should be there. We've emailed you about it and we apologize for the mistake.

    Otherwise, that's correct, beyond some WeaKnees promotional materials.
    Been here a long time . . .

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    • #3
      Okay, thank-you for your prompt and courteous response in this matter.

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