DSR704 Will not upgrade its firmware

Rex Smith

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Join Date: Jun 2007

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#1

DSR704 Will not upgrade its firmware

06-19-2007, 05:41 PM

I have a DSR704 that has worked great since it was upgraded last year. I purchased the kit from Weaknees.

The unit has been trying to upgrade firmware since the daylight savings update. Time is correct, records fine, just reboots alot trying to install new software.

Starting today, it has rebooted every half hour or so trying to update.

Anyone have a clue?

System Info:

Brand: Philips
Platform: Series2
IRD Model: DSR704
IRD Serial Number: 5356A884

Software Version: 6.2-01-2-301
Service Number: 301-0000-C056-A884

Thanks in advance,

Rex
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WK-Michael

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Join Date: Nov 2006

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#2

06-19-2007, 06:56 PM

That's likely a bad drive. Do you have one drive in the unit or two?

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Rex Smith

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#3

06-19-2007, 08:27 PM

DSR704 Will not upgrade firmware

This is a single 250GB drive.
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WK-Michael

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#4

06-20-2007, 08:59 AM

You could test it in a PC, or since your warranty isn't that far out, we can test and potentially swap it for you. We'll send you an email with more info.

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