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  • #1

    S3 digital tuner problems

    I have an S3 that is less than 1 year old that has software 9.1.L5-01-2-648 on it. On Monday it froze and in trouble shooting, I removed the cable cards & antenna in & cable in. I can now view my recordings (& hopefully transfer them to a PC), but as soon as I connect any input, the box starts freezing again. I have 2 other S3's that are working fine with 9.1-01-2-648 on them. MRV works on all 3 boxes too.

    Is this a problem with the software download (have requested 9.2) or are the tuners dieing?

    I have till December to either get it working or returned to TiVo for repair / replacemtnt & transfer of the lifetime.

    Thanks <<Ken>>
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  • #2
    Doesn't sound like a software download issue. What is the current status?

    Do you get problems with OTA, or just with CableCARDs?
    Been here a long time . . .

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    • #3
      The problem seems to be on all inputs. I'm in the process of moving all the files and then will do a clear & delete after reconnecting the inputs.









      7

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      • #4
        OK - tell us how it goes.
        Been here a long time . . .

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        • #5
          Well that didn't work, as soon as the inputs are reconnected, I get a lot of macro blocking as well as please wait. It also reboots during setup. Looks like this one is going back to TiVo.

          By the way, I purchased this from you last December 8, but you held it and shipped it after Christmas as I was on vacation. What date do I use when TiVo asks?

          Thanks

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          • #6
            Probably the date it was first subscribed is the date they want.
            Been here a long time . . .

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            • #7
              OK,Thanks for your help. Calling TiVo today.

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              • #8
                Well it's being replaced. TiVo level 2 agreed that it was a hardware problem.

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