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New HD, but still stuck on "Powering Up"

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  • New HD, but still stuck on "Powering Up"

    Hi! My Humax T800 died about a week ago. We went over a friends house, and when we came back, the TV was stuck on "Weclome! Powering Up..." I open the case, blew out all the dust, reseated the IDE and power cables, and tried to reboot, with no luck. Is there a case interlock? I rebooted with the case cover off.

    Based on what I saw here, I assumed my old 80GB drive was dead, so I ordered (and received) a new 320GB WD drive. I installed the drive and the IDE/SATA adapter, but when I rebooted, the TiVo is still stuck on "Welcome! Powering Up..." I already tried powering it back down and swapping in the 80-pin IDE cable that came with the upgrade kit, but it still doesn't work. The IDE/SATA adapter board comes on with a steady red and steady green LED (green on top, red on the next LED underneath), and it sounds like the drive is spinning -- although it's hard to tell as the drive is pretty darn quiet and pretty much vibration free.

    Any ideas what to check next?

  • #2
    You should try removing and reseating the cables and trying again; sometimes that does the trick.

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    • #3
      Tried reseating, no dice.

      Also, I can't get a kickstart, either -- it boots with a green light and stays green even after holding pause for over a minute. How long does a kickstart code take?

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      • #4
        So there's no video out at all at this point? If so, it sounds like you have a bad power supply. Replacements for that are here:

        http://www.weaknees.com/tivo-power-supply.php
        Been here a long time . . .

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        • #5
          I'm still getting the "Welcome! Powering Up..." screen; same symptoms as my first post. It just doesn't get past that point.... I wouldn't think it's the ps, unless you think it's not delivering enough +12V to drive the bigger spindle.... :?
          Last edited by IanJT; 06-02-2009, 03:58 AM.

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          • #6
            So the behavior is exactly the same with both drives at this point?

            Is there a jumper cover in place on the IDE/SATA adapter?
            Been here a long time . . .

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            • #7
              Yes, performance is exactly the same with both drives. There is a jumper on the IDE/SATA adapter, and I made sure the blue end is on the mobo and the final black end is on the adapter.

              How long should I have to hold down pause to get a kickstart? I tried holding it down until about a minute or two after the Powering Up screen came on.

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              • #8
                It shouldn't take more than two minutes. It sounds like neither drive is working at all, which may really be a motherboard problem.

                If you don't press pause at all, does the light ever change color?
                Been here a long time . . .

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                • #9
                  Nope, just one steady green light. Comes on a few seconds after I apply power, before the Welcome/Power Up screen. I had guessed it was HD not only because I was stuck at W/PU, but also because I had heard some ticking from the drive for a few days before it died -- I had figured it was running an internal defrag to free up space, but I then figured it was a desparate cry for help which I ignored until it was too late.

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                  • #10
                    In a small amount of cases like this (maybe 2%) the problem is actually a bad power supply, and given that two drives produce the same symptoms, I think it's worth giving a replacement a try.
                    Been here a long time . . .

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                    • #11
                      OK, I've got a replacement on order. Any useful information come out of power up the ps, and checking output voltages with a multi-meter? Or is it more likely a current problem?

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                      • #12
                        It's generally a problem with the communication with the motherboard, not the hard drive. That's really not something you can measure with a multi-meter.
                        Been here a long time . . .

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                        • #13
                          Didn't really think so, but figured I'd ask just in case.

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                          • #14
                            Looks like it was the PS and the HD. New drive, new PS boots. Old drive, new PS does not.... Thanks!

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                            • #15
                              That happens - often power issues that take out one component manage to take out both at the same time.
                              Been here a long time . . .

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